Hi, according to your screenshot, your Karmin3 camera is a Mono model, so you will not be able to receive a color image from it. Karmin3 is available with monochrome and color image sensors. For depth measurement accuracy, monochrome sensors are preferred due to the superior image quality (higher sh...

Hi, according to your screenshot, Jumbo frames are enabled on the device. Can you please verify that Jumbo are also enabled on the host PC? Please see the current manual on page 13: https://en.nerian.alliedvision.com/nerian-content/downloads/manuals/scenescan/scenescan_manual_v1_18.pdf Also, accordi...

Hi Jan, do you mean to stitch the left and right camera image into a single image? As the cameras share mostly the same field-of-view, there wouldn't be very much image data gained. In the best case (an object placed at the minimum measurable depth), the increased field-of-view due to stitching woul...

Hi Jan,

thank you for the update. I'm glad the issue is resolved.

Best regards,
Konstantin

Hi Jan, this is indeed a strange behavior. The multi-cast network communication that we use for device enumeration worked, but creating a connection seems to fail. First of all, you can delete lines 50 and 51 from the example and it should still work. What these two lines do is create a connection t...

Hi Saurabh, Alright, let me know when you need further help. Also: when using multiple SceneScans please put considerations into how they are connected. Each SceneScan can produce up to 900 MBits/s traffic on the link. So connecting multiple SceneScans through a single 1 Gigabit Link would not work....

Hi, 1. According to your screenshot, Jumbo frames are not enabled for the two network interfaces (MTU = 1500 bytes). Could you please follow the instructions from the Manual to enable Jumbo Frames? 2. Is it possible that your PC and SceneScan are in different subnets? In that case the broad-cast mes...

Hi,

I think my colleague has already reached out to you. Could you please return the device so we can address the issues.

Best regards,
Konstantin

Hi Naoya, I think there are two separate problems: 1. I think Jumbo frames are not enabled. Could you open a command prompt, enter the following command and share the output: netsh interface ipv4 show subinterface In the manual on page 18 you can find instructions on how to enable jumbo frames in Wi...

Hi,

I apologize for the difficulties. Could you provide the serial number of the device?

Best regards,
Konstantin