Search found 122 matches

by k.schauwecker
Thu Jun 13, 2024 6:51 am
Forum: Nerian Support Forum
Topic: Issus in SceneScan Pro Help: NVcom and visiontransferLibrary Issues
Replies: 2
Views: 21

Re: Issus in SceneScan Pro Help: NVcom and visiontransferLibrary Issues

Hi, according to your screenshot, Jumbo frames are enabled on the device. Can you please verify that Jumbo are also enabled on the host PC? Please see the current manual on page 13: https://en.nerian.alliedvision.com/nerian-content/downloads/manuals/scenescan/scenescan_manual_v1_18.pdf Also, accordi...
by k.schauwecker
Tue May 28, 2024 2:05 pm
Forum: Nerian Support Forum
Topic: Image Stitching
Replies: 2
Views: 400

Re: Image Stitching

Hi Jan, do you mean to stitch the left and right camera image into a single image? As the cameras share mostly the same field-of-view, there wouldn't be very much image data gained. In the best case (an object placed at the minimum measurable depth), the increased field-of-view due to stitching woul...
by k.schauwecker
Mon Apr 08, 2024 9:45 am
Forum: Nerian Support Forum
Topic: Stuck at "Ask parameter server to set stereo mode ..."
Replies: 3
Views: 959

Re: Stuck at "Ask parameter server to set stereo mode ..."

Hi Jan,

thank you for the update. I'm glad the issue is resolved.

Best regards,
Konstantin
by k.schauwecker
Thu Apr 04, 2024 9:57 am
Forum: Nerian Support Forum
Topic: Stuck at "Ask parameter server to set stereo mode ..."
Replies: 3
Views: 959

Re: Stuck at "Ask parameter server to set stereo mode ..."

Hi Jan, this is indeed a strange behavior. The multi-cast network communication that we use for device enumeration worked, but creating a connection seems to fail. First of all, you can delete lines 50 and 51 from the example and it should still work. What these two lines do is create a connection t...
by k.schauwecker
Tue Dec 05, 2023 11:57 am
Forum: Nerian Support Forum
Topic: System hangs when fetching images from SceneScanPro
Replies: 3
Views: 2928

Re: System hangs when fetching images from SceneScanPro

Hi Saurabh, Alright, let me know when you need further help. Also: when using multiple SceneScans please put considerations into how they are connected. Each SceneScan can produce up to 900 MBits/s traffic on the link. So connecting multiple SceneScans through a single 1 Gigabit Link would not work....
by k.schauwecker
Thu Nov 09, 2023 10:57 am
Forum: Nerian Support Forum
Topic: Connect Problem
Replies: 5
Views: 4662

Re: Connect Problem

Hi, 1. According to your screenshot, Jumbo frames are not enabled for the two network interfaces (MTU = 1500 bytes). Could you please follow the instructions from the Manual to enable Jumbo Frames? 2. Is it possible that your PC and SceneScan are in different subnets? In that case the broad-cast mes...
by k.schauwecker
Tue Nov 07, 2023 10:02 am
Forum: Nerian Support Forum
Topic: Re: Issues in getting started with SceneScan Pro
Replies: 5
Views: 3804

Re: Re: Issues in getting started with SceneScan Pro

Hi,

I think my colleague has already reached out to you. Could you please return the device so we can address the issues.

Best regards,
Konstantin
by k.schauwecker
Tue Nov 07, 2023 10:01 am
Forum: Nerian Support Forum
Topic: Connect Problem
Replies: 5
Views: 4662

Re: Connect Problem

Hi Naoya, I think there are two separate problems: 1. I think Jumbo frames are not enabled. Could you open a command prompt, enter the following command and share the output: netsh interface ipv4 show subinterface In the manual on page 18 you can find instructions on how to enable jumbo frames in Wi...
by k.schauwecker
Mon Nov 06, 2023 7:31 am
Forum: Nerian Support Forum
Topic: Re: Issues in getting started with SceneScan Pro
Replies: 5
Views: 3804

Re: Issues in getting started with SceneScan Pro

Hi,

I apologize for the difficulties. Could you provide the serial number of the device?

Best regards,
Konstantin
by k.schauwecker
Thu Nov 02, 2023 7:44 am
Forum: Nerian Support Forum
Topic: Connect Problem
Replies: 5
Views: 4662

Re: Connect Problem

Hi, is the device detected by NVCom but you cannot connect? Then the most likely cause is the Jumbo Frames configuration. Typically, our devices use Jumbo frames in the default configurations as otherwise you cannot achieve the the full performance. You would need to enable Jumbo Frames in your netw...